Question 1

Do you work on all makes of heavy-duty trucks?

Accepted Answer

Yes. We service every major make including Freightliner, Peterbilt, Kenworth, Volvo, Mack, International and Western Star, along with all common diesel platforms (Cummins, Detroit, PACCAR, Volvo, Mack MP).

Question 2

How fast can I get emergency roadside help?

Accepted Answer

Our 24/7 mobile response averages under 60 minutes in our primary service area. Call (510) 971-4833 any time — a live dispatcher will confirm your ETA and technician.

Question 3

Do you offer written estimates before starting work?

Accepted Answer

Always. Every repair begins with a diagnostic and a written estimate you approve. Nothing gets touched — and nothing gets billed — without your sign-off.

Question 4

What are the benefits of a fleet maintenance program?

Accepted Answer

Scheduled PM, dedicated advisor, priority scheduling, fleet-wide reporting, DOT compliance tracking and negotiated labor rates. Most fleets see a 25–40% reduction in unplanned downtime within the first year.

Question 5

Do you handle DOT inspections?

Accepted Answer

Yes — annual DOT inspections are performed by certified inspectors. We also help correct any deficiencies same-day whenever possible so you leave compliant and rolling.

Question 6

Where are you located and what areas do you serve?

Accepted Answer

Our main facility is at 4600 Irving Blvd, Dallas, TX. Our mobile and roadside units cover the greater DFW metroplex and along the I-20, I-35 and I-45 corridors.

Question 7

What warranty do you offer on repairs?

Accepted Answer

Standard 12-month / 12,000-mile warranty on parts and labor for most repairs, with extended warranty options on major component overhauls.

Question 8

Do you take fleet accounts and net-30 billing?

Accepted Answer

Yes. We work with fleets of every size and offer commercial accounts with net-30 terms after credit approval.

Straight answers.